/FAQs
FAQs2018-03-02T01:10:44+00:00

FAQs

Can I buy Rosewill Home products in stores?2018-04-10T19:26:32+00:00

Rosewill Home products are sold exclusively online. You will find our stores on great websites like Amazon, Newegg, Wayfair, BestBuy, and more. Please click on our “Where to Buy” link the Footer at RosewillHome.com.

How can I ask Rosewill Home a question?2018-04-10T19:28:16+00:00

Please click on the “Technical Support” link in the Footer at RosewillHome.com. Complete the form and be sure to select the “Other” option in the drop-down menu; use the text area to submit your question(s).

How can I track my order?2018-04-10T19:29:13+00:00

Scroll to the bottom of the page and, under the “My Account” list, click on “Track My Order.”

I received the wrong order; what should I do?2018-04-10T19:30:47+00:00

At your earliest convenience, please call our Customer Service line at 1-(800)-575-9885 or email us at techsupport@rosewill.com.

How do I return a Rosewill Home product?2018-04-10T19:32:13+00:00

Please click on the RMA Request page under Support in the navigation menu and complete the form. Our Customer Service Department will contact you with a Return Merchandise Agreement (RMA) number. Follow the instructions from the representative to return your product.

What kind of warranty is available on my product?2018-04-10T19:33:17+00:00

All Rosewill products are shipped with a 1-year warranty on all parts and labor. Please complete the form on the Warranty page to register your product(s) with us and secure the proper service should a malfunction occur.

Where are Rosewill Home products shipped from?2018-04-10T19:34:31+00:00

In the United States, Rosewill Home products are shipped from warehouses in California, Tennessee, and New Jersey.

Where is Rosewill Home located?2018-04-10T19:36:57+00:00

Rosewill offices are located in three different countries.

  • United States:
    Rosewill Inc. 17708 Rowland St. City of Industry, CA 91748
  • Shanghai, China:
    Rosewill Inc. Floor 19, Kaikai Mansion, 888 Wanhangdu Rd, Shanghai (200042), China P.R.
  • Taipei, Taiwan:
    Rosewill Inc. 10F, No.31, Lane 513, Jui-Kuang RD. Taipei, Taiwan

See also our About Us page for more information.