1. Who are we?
1.1 Rosewill Inc. (“Rosewill”) (17560 Rowland Street, City of Industry, CA 91748 USA) along with our parent company, affiliates, and subsidiaries are committed to safeguarding the privacy of our customers and users (“you”).
1.2 Rosewill is the data controller of your personal data. You can contact us by mail at the above address, by email at techsupport@rosewill.com or by telephone at 1 (800) 575-9885. References in this privacy policy to “we”, “us” and “our” are to Rosewill.
2. About this privacy policy
2.1 This privacy policy tells you about how we use, protect and disclose your personal data that we have collected using both offline means (e.g. via phone, post, in-person meetings and other correspondence) and online means, such as when you use the Rosewill.com website and our programs and services (collectively, the “Site”).
2.2 You acknowledge that your personal data (including personal data collected through your use of our services, and the Site), will be collected, stored, shared and processed in accordance with this privacy policy.
2.3 The Site may contain links to other third-party websites or applications. Please be aware that these websites and applications may collect information about you. These websites and applications may have their own privacy notices or policies. We encourage you to be aware when you leave the Site and to read the privacy statements of each and every website and application that you use.
2.4 To the extent any linked websites or applications you visit are not owned or operated by Rosewill, please be aware that we are not responsible or liable for the websites’ or applications’ content, any use of the websites or applications, or the privacy and security practices and policies of those websites or applications.
3. What personal data do we collect?
3.1 We may collect the following data about you. Please note that we may combine personal data collected about you from one source with personal data that we have collected about you from other sources.
(a) Personal data provided voluntarily including interactions (e.g. reviews, feedback, comments, testimonials)
We collect personal data that you, or an individual authorized to act on behalf of you (the “Representative”), voluntarily provides to us.
We also collect personal data you provide to us when you post a testimonial, feedback, review or comment including on the Site. This personal data may include your name and contact information, photos that you choose to upload and other personal data you may choose to provide as part of your post. We do not access photos on your device or cameras unless you allow us to do so. If you do allow us, you can manage your photos and camera settings at any time by changing the settings on your mobile device.
Please note that personal data that you choose to post in a testimonial, feedback, review or comment may be read, collected and used by anyone. Therefore, please do not post anything you do not wish to be accessed by others.
(b) Correspondence
We collect personal data where you contact us or we contact you, and we will typically keep a record of such correspondence. This personal data may include your name and contact information, account information, your order information, your queries, and other personal data you may choose to provide to us.
(c) Purchase order and transaction Information
We collect personal data when you place an order and transact with Rosewill. This personal data may include contact information and delivery information such as your shipping address and telephone number.
(d) Credit and anti-fraud information
We may collect personal data relating to any criminal or fraudulent activities provided to us by you or third parties, including information which establishes your identity, information about transactions, fraud, offences and suspicious transactions, where your details are included.
(e) Social media information
We maintain presences on social media platforms including, but not limited to Facebook, Twitter, Instagram, and YouTube. We collect personal data when you interact with us on social media. Please note that these social media platforms may set cookies and other tracking technologies on your device when you visit their pages and when you navigate from their pages. The output of such information may be provided to us (usually for statistical purposes to see how users interact with our content on social medial platforms). These social media platforms will also be data controllers of your personal data. Information about how they collect and use your personal data (and how they use cookies and other technologies, including instructions on how you can disable these) can usually be found in their respective privacy policies and cookies policies on their respective websites.
